Guided Insights

To Manage Difficult Behavior in Virtual Meetings, Be Diplomatic Yet Assertive

Ever been in a virtual meeting when someone completely dominates the conversation, refusing to pause long enough for anyone else to say a word? Or when someone steers the conversation down an achingly long path that’s completely off-topic? Or when a person is so distracted that they keep asking to repeat the question? And of […]

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Virtual Meetings: Why Bother Showing Up If You’re Not Really Present?

You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so

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Making Virtual Meetings Come Alive: It’s Everyone’s Job!

Some topics are just way too important to relegate to a virtual meeting. You can’t have critical conversations if you’re not eye-to-eye. If you need to make real progress, you’ve got to sit down together, roll up your sleeves and just get it done. If any of these statements ring true, then this edition of Communiqué

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Taking the Pain Out of Consensus-Building in Virtual Meetings

“I assume that everyone is good with this proposal, since I don’t hear anyone opposed, right? Okay, next topic!”  Ah, but if this project manager could only see the body language of the people sitting around that virtual table, she would know that many people are most definitely not good with that proposal! In fact,

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Planning and Running Engaging Virtual Meetings

Purpose: Accelerate time to results through productive conversations, whether face-to-face, virtual or a combination Intended results: Virtual meetings achieve or exceed intended outcomes Objectives and expectations are clear at the outset Participants come prepared and ready to contribute Important issues are acknowledged and addressed Vital output is captured and available for immediate use People are

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Essential Skills for Leading High-Performance Virtual Teams and Exceptional Virtual Meetings

Purpose: Learn and practice skills, tips and tools to master the virtual workplace Intended results: Team leaders can influence without authority, motivate and galvanize a virtual team for top performance Blend asynchronous and synchronous communication tools to get the most out of any virtual team Design and facilitate virtual  meetings that are well-run, focused, and

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Virtual Meetings: Design for Worst-Case Scenarios for Best Outcomes

Normally, I ascribe to the 80/20 rule when it comes to planning meetings or designing training. That is, I know I can’t possibly predict every single situation that might arise, so I do my best to anticipate what I think will happen 80% of the time for 80% of the participants. As far as the

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Structuring Successful Virtual Meetings: A Counterintuitive Approach

Wouldn’t it be great if all we had to do to run a great virtual meeting is to use the exact same structures and techniques that we use for face-to-face (FTF) meetings? Great for the meeting leader, maybe, but not so great for the meeting participants who have to muster every ounce of energy to

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Virtual Meetings

Designing and running virtual  and hybrid meetings that keep people engaged and achieve results is hard work. That’s because many people see virtual meetings as a great chance to get other “more important” work without anyone noticing. Without continual engagement in relevant conversations, participants are likely to tune out, hang back or drift away. If

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Timeless Tips for Designing and Facilitating Engaging Virtual (or Hybrid) Meetings

“Hi Nancy, I hope you can help me. We just had to cancel our 2-week-long program kick-off meeting in New York City, and now we have to figure out how to run the whole thing virtually. I’ve been looking all over for someone like you. Can we talk?” Even though I got such emails when

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