News & Events

Creating Trust in a Virtual World –my radio interview now available online, anytime

If you missed the live broadcast of my interview on the Trust Across America Radio show on Voice of America Radio January 30, you can listen to it now anytime you like. Trust Across America is a national initiative to rebuild trust in public companies throughout the US. My thanks to my colleague Robert Whipple, a.k.a. the Trust Ambassador, for inviting me on the show, and for asking me so many insightful questions.

Leading Effective Virtual Teams, new book - now shipping

If you like my Communiques, you’ll probably love my new book, Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results. Readers will find hundreds of practical tips for learning how to build trust and cultivate relationships across boundaries, design and facilitate engaging virtual meetings, work through cross-cultural and generational differences, and deal with other tough issues that can trip up virtual teams.

Check out a sample chapter, foreward and table of contents. If you order through CRC Press, you can get 20% off the list price by using promotional code KVL31 at check-out. Standard shipping is free through CRC Press. You can also order my new book through Amazon.

Spanning the Globe for Team Success – Business901 podcast available online

How can virtual team leaders build relationships when project team members work several time zones away, or maybe even just on another floor? Joe Dager, President of Business901, aired my interview in January 22. Please check Joe’s website to download a podcast or see a summarized transcript as a series of slides.

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Follow Guided Insights principal nsettlemurphy on Twitter for frequent tips and insights about facilitating productive dialogue regardless of the venue or format.

77 Tips for Planning and Leading Exceptional Virtual Meetings - e-booklet available

Our popular 23-page e-booklet is available for download. It covers many types of virtual meetings, including "hybrid" meetings that include both face-to-face and remote participants and virtual meetings with culturally diverse participants. Please click here for more information and to order.

“Very nice balance of group work, instruction and exercises...this class has improved my perception of what facilitation is, and can be.” - Nonprofit energy consortium participant

“Nancy recommended many new activities for bringing employees and customers closer together.Among them: helping our organization become better at listening to customers and translating business strategy presentations into meaningful messages for our employees. Nancy is an asset to any organization that needs help in achieving greater customer loyalty through better listening and communications.” - President of client organization for a process control equipment manufacturer