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7 Ways to Keep Stakeholders Close in a Virtual World

Maybe it’s a complete system replacement, a complicated reporting structure or a new business process. Whatever the change your organization is rolling out, dozens  (if not thousands) of lives may be upended. You know that to make sure everything goes smoothly, you must reach out to those most affected by the change. Trouble is, most […]

Stop Playing Favorites for a Stronger (Virtual) Team

Most sports coaches say that one of the hardest parts of their job is to coax the best from each player. But when some players are bigger, stronger or faster than their teammates, leveling the playing field becomes a lot tougher. When the pressure is on, it’s tempting to put your best players on the […]

8 Tips for Turning Around a Truly Terrible Team: Lessons from the 2013 Red Sox

By Nancy Settle-Murphy and Mike Gilronan Few teams ever make the leap from the truly awful – sloppy, apathetic, unfocused and disconnected – to the sublime, where members achieve an absolutely stunning performance that leave everyone else to scratch their heads and ask: “How on earth?” The 2013 Boston Red Sox has been such a […]

Leading remote teams: Influencing without authority

Q: A middle-manager for a large global corporation tells us: I’ve been asked to lead a highly-visible project that requires extraordinary cooperation from team members across all functions and many regions. Trouble is, I don’t know any of them well, and I have no direct authority over their work. To be honest, I question how […]

Networking in a virtual world an essential skill for success

-By Nancy Settle-Murphy, Guided Insights and Patti Anklam, Hutchinson Associates Finding the right connections to help you do your job, or to grow into the next one, requires a significant investment of time and effort even when you know all of the right players. But when you’re part of virtual organization, effective networking can be […]

Real-time conversations crucial for networking in a virtual world

By Nancy Settle-Murphy, Guided Insights and Patti Anklam, Hutchinson Associates This issue of Communiqué, the second of a two-part series providing practical guidelines for networking in a virtual world, focuses on planning and facilitating conversations most likely to help you cultivate mutually-rewarding relationships. We also discuss ways to follow up to keep both parties engaged […]

Recognize and address early signs of virtual team dysfunction to avoid irrecoverable problems later

If you’re part of a virtual team, you develop a sixth sense for knowing when dysfunction has crept in. The signs are clear, even though you can’t see vital body language or hear side conversations. People start making excuses for missing the weekly con calls. Or maybe they don’t even bother to RSVP. When people […]

Get New Team Members Up To Speed Quickly

You’ve been asked to contribute your subject matter expertise as part of a team collaborating on high- stakes project. While most team members work with the client face-to-face, you and a few others work three time zones away. You’re uncomfortably aware that your work is on the critical path. Just as you’re about to turn […]

Mentoring From Afar – Go the Distance To Grow Top Talent

Your organization is lucky to have retained some extraordinary talent despite the best efforts of your top competitors to lure them away. Among these key employees are a few dozen freshly minted MBAs and several mid-level managers who have been hand- picked to take on senior positions once the current crop of baby boomer executives […]

Speed Virtual Connections, Strengthen Collaboration With The Right Social Networking Tools

Social networking (SN) tools are opening up powerful new ways for geographically dispersed business teams to connect, communicate, collaborate and share knowledge. And because these tools foster emergence – where people and groups can naturally link together based on their common interests, skills or profiles-new virtual communities can be created with relatively little effort. The […]