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See Recent Issues:
- Smart People Alone Can’t Fix a Broken ProcessPeople lurch toward the door as another pointless planning meeting finally, mercifully, comes to an end. The meeting leader calls out: “Wait! Before everyone leaves, let’s recap what we’ve decided.” The room goes quiet as people shrug, looking to each other in confusion. One person from the back of the room shouts out what everyone else has …
- Why Most Team Norms Don’t Change BehaviorIt’s bad enough to be on a team whose members constantly struggle when it comes to making tough decisions and handling disagreements. But imagine if you were legally prohibited from addressing these and other communications issues as a team? That’s the case with a local five-person municipal governing board I recently worked with. The only time …
- Everything is “Totally Fine,” Yet Something Feels Very OffI just returned from Norway and Iceland, two destinations I’ve always dreamt about. Apart from stunning scenery, warm and generous people, a deep regard for our planet and the sky-high prices and lower temperatures, I noticed something else: People seem genuinely happy, healthy, energetic and vibrant. And this sense of apparent well-being cut across all ages, …
