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Damage done: Leadership lessons from a fairytale team

Baseball may not be your thing. And if you’re from certain regions of the U.S., you may not want to hear one more thing about a winning Boston team. (I admit, it can get tiresome.) But please hear me out: The 2018 Boston Red Sox team was the best evah to take the field in Fenway Park, and […]

Moving from Ideas to Action in a Virtual World

You’re excited about the stunningly creative ideas your team has spawned ever since you’ve begun to include a brainstorming segment into every (virtual) team meeting. In fact, your team has generated about six months’ worth of great ideas just waiting to be implemented. And they’ll keep on waiting, and waiting and waiting — until you […]

Time For a Restart this Fall? Don’t Rush It

Starbucks, couldn’t you have waited at least until school started to bring back pumpkin pie spice?  And Staples, school supplies in July? Trader Joe’s, must we be surrounded by all things pumpkin with temps hovering in the 80’s some days? And University of Vermont and University of New Hampshire, did you have to make my […]

How to Win Friends and Influence People When You’re Invisible

Most people I know who work remotely wouldn’t have it any other way. The commute is great, work hours are flexible, they have fewer interruptions and more privacy, they can listen to their own playlist music anytime they want, and the dress code is pretty lax, just to name a few reasons. But working remotely, […]

When Collaboration Becomes Way Too Much of a Good Thing

We’re sold on the benefits of team collaboration, at least in theory: Many heads are better than one. Diverse perspectives lead to better ideas. Cross-pollinating knowledge and lessons learned make us all smarter. Many hands make light work. The whole is greater than the sum of the parts. And so on. But sometimes (some would argue too much of […]

Making the Most of Bittersweet Endings, Tough Break-ups and Brand New Starts

My twin daughters graduated from high school three days ago, which should really be a time of great celebration. To retain my sanity, I’ve been keeping busy with necessary distractions like planning their party, gearing up for our summer vacation (possibly, one of our last together!), and (thankfully) a barrage of client work. But every […]

For Insightful Conversations, Learn How to Ask Great Questions

Judging from the nodding heads, you see that a deep state of ennui has settled in around the table. (And this is just 15 minutes after break!) You have three hours left of this interminable day, with lots of  ground still to cover.  You know that the usual tedious process of asking everyone to take […]

Wait! Was that Supposed to be Funny?! Depends!

It took many emails, phone calls and personal visits to establish my credibility with this group of senior managers who had gathered in our Hong Kong office for a carefully-orchestrated strategic planning meeting. But all of that changed in an instant with one inappropriate, poorly-timed joke by my manager who had insisted on kicking off […]

How Mindful Leaders Keep Calm Under Pressure, Inspire Better Team Performance

Judging from your team’s expression of outrage when you made your latest impossible request, you realize you’ve just crossed a red line. While you feel badly, especially since you’ve given team members a barrage of pretty ridiculous demands lately, you really had no choice. Your manager has made it clear (again!) that failure is not […]

Adapting to a New Culture Takes Curiosity, Humility and Patience

You’re eagerly awaiting the start of your overseas assignment. You’ve learned enough of the language to be passably proficient. You’ve studied films, books and articles to understand cultural norms and nuances, and you’ve even interviewed a few native-born colleagues to find out where the cultural landmines might be hidden. Things go smoothly, at first. Your […]