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Director of Learning Services, Ken Blanchard Companies
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See Recent Issues:
- Avoiding the High Cost of Ambiguous Decisions Imagine this: You are leading your weekly team meeting, and you have just five minutes left to galvanize people around a critical decision that will affect thousands of people. After quickly summarizing the various positions, you declare that you believe the group has decided to move ahead. When you solicit final comments or concerns, not a ...
- It’s Summertime and the Reading is Easy: Six Top Picks Remember the days when you could kick back during the summer and catch up on all of those great books you were meaning to read? Well, if you’re like Business Learning Leader of General Electric Energy Management, Karen Eber and me, you may still have those literary aspirations, but probably have far less of that elusive ...
- Just Because You’re Silent, You May Not Be Really Listening Chances are, you probably think you’re a pretty good listener. Most of us do. We aren’t the type to interrupt our colleagues, trounce on someone else’s ideas, or whip out a mobile device in the midst of a conversation (at least not in plain view!). So we must be good listeners, right? Well, maybe not. Just ...