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Waffles vs. Spaghetti – Connecting Through Stories

Storytelling is one of the most powerful tools we have as leaders to shape understanding and connect with others in a profound way. The ability to craft and tell a good story can be learned, practiced and honed over time. It is also a skill that’s vastly underused, in part because it requires intention and […]

The Virtues of Failing Fast, in a Forward Direction

A friend’s daughter just announced her family’s sudden decision to pack up and move several states away, with no jobs, no residence, three school-age kids, one dog and two cats. My friend is agonizing over whether to try to talk her daughter out of it (“How will you live?  Where will you live? What about health insurance? […]

How to Deliver Tough Feedback in Ways Your Boss Can Hear It

Sharon dreaded her weekly 1:1 meetings with Jan, her manager, who worked two time zones away. Since these half-hour meetings were the only time they had a chance to touch base about pressing issues, Sharon had hoped that she would get much-needed guidance and answers to tough questions to move her work ahead. But the […]

Improve Performance in Troubled Times through Distance Learning

Face it: Even the healthiest companies must make dramatic reductions in staff and overall spending to remain viable in what may be the worst economy most of us will see in our lifetimes. As staff is cut, more is asked of those who remain. Most times, these additional responsibilities call for new skills. Yet with […]

Accelerate On-the-Job Learning With (Virtual) Peer Roundtables

If you’re like many of our clients and colleagues, you work some distance away from your key colleagues. This may mean that you rarely get the chance to brainstorm ideas, share lessons learned, or explore difficult issues with your peers. With technology as an enabler, virtual roundtables can be an effective way to exchange ideas […]

Moving to the Virtual Classroom: 8 Steps to Keep Learners Engaged

As our workforce becomes more scattered, organizations are being forced to rethink how they deliver training. While the array of solutions may vary, one trait these organizations have in common: They are scaling back or altogether eliminating classroom training in favor of distance learning. Most don’t have the experience or tools to make this move […]