What have you learned about your organization’s culture over the last few months that may not have been obvious before? What policies or behaviors have shined a light on the values and beliefs of your leadership team? How do employees feel about working for your organization today, compared to the time before Covid? These are […]
What Have You Learned About Your Culture During the Covid Crisis?
July 22, 2020 by Nancy Settle-Murphy
Filed Under: Articles, Newsletter, Newsletter: Continuous learning in a virtual world, Newsletter: Essential communication and collaboration skills for virtual teams, Newsletter: Leadership and management (general) Tagged With: collaboration skills, communication, essential communication, leadership, leading virtual teams, learning in a virtual world, remote meetings, remote teams, virtual meetings, virtual teams
Responding to the Covid-19 Crisis: Fast Learning, Decisive Action and Targeted Communications
March 31, 2020 by Nancy Settle-Murphy
“Alarm bells first went off back on February 2 when our senior leadership team got an email from an employee in our LA office who expressed concern about two employees returning from a trip to China. Though barely a blip in the U.S., the Coronavirus was starting to make headlines in China. We responded by […]
Filed Under: Articles, Newsletter, Newsletter: Continuous learning in a virtual world, Newsletter: Essential communication and collaboration skills for virtual teams, Newsletter: Leadership and management (general) Tagged With: essential communication, remote meetings, remote teams, virtual meetings, virtual teams
When You’re Suddenly Forced to Go Virtual – An Essential Checklist
March 9, 2020 by Nancy Settle-Murphy
* This is a special edition of Communique to help those who must suddenly shift their face-to-face meetings, events and training sessions to a virtual space. These tips should help ease the transition.* By Nancy Settle-Murphy, Guided Insights, and Jesse Bibbee, Gazelle Interactive After months of planning, everything is finally in place for next week’s two-day meeting […]
Filed Under: Articles, Newsletter, Newsletter: Essential communication and collaboration skills for virtual teams, Newsletter: Leadership and management (general), Newsletter: Leading effective virtual teams, Newsletter: Navigating across cultures, Newsletter: Planning and leading engaging virtual meetings Tagged With: essential communication, leading virtual teams, remote meetings, remote teams, virtual meetings, virtual teams
Why Can’t Everyone Just Agree? 8 Tips for Building Consensus
March 3, 2020 by Nancy Settle-Murphy
The meeting room stunk of burnt coffee, half-eaten sandwiches and too many bodies compressed into a small, windowless room for too many hours. People participating via video felt that for once, being physically removed from the action was actually a blessing. After two days of dithering, this group seemed no closer to making a decision […]
Filed Under: Articles, Facilitation Skills Training, Newsletter, Newsletter: Decision making, consensus building, conflict resolution and productive conversations, Newsletter: Leadership and management (general), Newsletter: Planning and leading engaging virtual meetings Tagged With: building consensus, leadership, leading virtual teams, remote meetings, remote teams, virtual meetings, virtual teams
The Virtues of Failing Fast, in a Forward Direction
November 5, 2019 by Nancy Settle-Murphy
A friend’s daughter just announced her family’s sudden decision to pack up and move several states away, with no jobs, no residence, three school-age kids, one dog and two cats. My friend is agonizing over whether to try to talk her daughter out of it (“How will you live? Where will you live? What about health insurance? […]
Filed Under: Articles, Newsletter, Newsletter: Continuous learning in a virtual world, Newsletter: Decision making, consensus building, conflict resolution and productive conversations, Newsletter: Leadership and management (general), Newsletter: Leading effective virtual teams Tagged With: building consensus, decision making, leadership, leading virtual teams, learning in a virtual world, remote meetings, remote teams, virtual meetings, virtual teams
How Feedback Can Stunt Growth, Stifle Learning and Encourage Mediocrity
March 5, 2019 by Nancy Settle-Murphy
Feedback of any kind rarely helps people perform better, no matter how much you dress it up and call it something pretty. In fact, telling people what they need to do differently, however well-intended, actually can block learning and prevent growth. As a result of reading the article The Feedback Fallacy in the March-April 2019 Harvard Business Review, I […]
Daring Leaders Build Trust by Peeling Away the Armor, Choosing Courage Over Comfort
February 6, 2019 by Nancy Settle-Murphy
How can I build trust, quickly, across my team? That’s the #1 question I get from my clients and students. Before I read Brené Brown’s brilliant new book, Dare to Lead, I would have hedged, insisting that there are too many variables to give just one answer. But now I realize there is one answer that seems to […]
Filed Under: Articles, Newsletter, Newsletter: Essential communication and collaboration skills for virtual teams, Newsletter: Leadership and management (general), Newsletter: Leading effective virtual teams Tagged With: collaboration skills, essential communication, leadership, leading virtual teams, remote meetings, remote teams, virtual meetings, virtual teams
Damage done: Leadership lessons from a fairytale team
November 2, 2018 by Nancy Settle-Murphy
Baseball may not be your thing. And if you’re from certain regions of the U.S., you may not want to hear one more thing about a winning Boston team. (I admit, it can get tiresome.) But please hear me out: The 2018 Boston Red Sox team was the best evah to take the field in Fenway Park, and […]
Filed Under: Articles, Newsletter: Leadership and management (general) Tagged With: leadership, remote meetings, remote teams, virtual meetings, virtual teams
Making the Most of Bittersweet Endings, Tough Break-ups and Brand New Starts
June 5, 2018 by Nancy Settle-Murphy
My twin daughters graduated from high school three days ago, which should really be a time of great celebration. To retain my sanity, I’ve been keeping busy with necessary distractions like planning their party, gearing up for our summer vacation (possibly, one of our last together!), and (thankfully) a barrage of client work. But every […]
Filed Under: Articles, Newsletter, Newsletter: Leadership and management (general) Tagged With: leadership, remote meetings, remote teams, virtual meetings, virtual teams
How Mindful Leaders Keep Calm Under Pressure, Inspire Better Team Performance
March 6, 2018 by Nancy Settle-Murphy
Judging from your team’s expression of outrage when you made your latest impossible request, you realize you’ve just crossed a red line. While you feel badly, especially since you’ve given team members a barrage of pretty ridiculous demands lately, you really had no choice. Your manager has made it clear (again!) that failure is not […]
Filed Under: Articles, Newsletter, Newsletter: Leadership and management (general) Tagged With: leadership, leading virtual teams, mindfulness, remote meetings, remote teams, virtual meetings, virtual teams
