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Want Virtual Learners to Stay Engaged? Insist They Multitask, and Other Big Tips

Just about all of the participants who took one of my recent Virtual Leadership workshops gave it high marks. Most reported that the combination of video, verbal conversation and electronic flipcharts kept them engaged the whole time and helped them to learn a lot within a short time. All except for Mark, who reported having […]

How to Make Introverts and Extroverts Happy, and How to Drive Them Crazy

“We suspect that our team can be a lot more effective if we can do a better job of acknowledging, appreciating and accommodating the introverts among us. We also want to acknowledge what our extroverts need to operate at their peak potential.” That’s the challenge my client recently asked me to help solve for her […]

Managing Performance from Afar Made Easier: 10 Tips for a Happier Outcome

It can be awkward to give someone tough feedback when they’re miles away. And that’s the least of it. Without visual cues, the delivery of even the most well-meaning and thoughtful performance feedback can have the opposite effect. It can damage relationships, erode trust, sap motivation, and in reality, it can actually weaken performance, instead […]

7 Ways to Keep Stakeholders Close in a Virtual World

Maybe it’s a complete system replacement, a complicated reporting structure or a new business process. Whatever the change your organization is rolling out, dozens  (if not thousands) of lives may be upended. You know that to make sure everything goes smoothly, you must reach out to those most affected by the change. Trouble is, most […]

Prevent Thoughtless Habits From Squandering Your Team’s Time

We are scrupulous about managing our budgets, jumping through hoops (and filling out countless forms) to get approval for every expenditure, whether it’s for a $300 printer or a part-time contractor. And yet, even though we may say that time is money, few of us show the same kind of scrutiny when it comes to […]

8 Steps for Facilitating Constructive Conflict, Virtually

Your team is under pressure to make a decision that will make or break your big project. You are shocked when all of your colleagues agree to what you believe will be a disastrous decision. When you regain your powers of speech, everyone is waiting for you to weigh in. (Thankfully, no one can read […]

From Jaded to Jazzed: Quick Tips for Sustaining Happy, Healthy Virtual Teams

Have you ever been part of a team where you’re inspired and energized by your work, really enjoy the people, feel like you’re making some great contributions, and have meaningful opportunities to learn and grow? If you’re lucky, maybe it’s been once or twice. If you work virtually, attaining this kind of “team nirvana” is […]

Who Moved My (Virtual) Water Cooler?

When’s the last time you bumped into a colleague unexpectedly in the hallway and after a brief chat, came away with a brilliant solution to a problem that’s been vexing you for weeks? If you’re part of a virtual team, it’s probably been awhile. Even in the largest global organizations, few virtual teams have regular […]