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What Have You Learned About Your Culture During the Covid Crisis?

What have you learned about your organization’s culture over the last few months that may not have been obvious before? What policies or behaviors have shined a light on the values and beliefs of your leadership team? How do employees feel about working for your organization today, compared to the time before Covid? These are […]

Virtual Meetings: Why Bother Showing Up If You’re Not Really Present?

You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so […]

Unconscious Bias: Just Because You Can’t See It, Others (Almost Certainly) Can

There we were. A roomful of mostly white adults from my upper middle-class, fairly liberal Massachusetts town, gathered together in our earnest desire to discover how to be better allies to people of color. Tensions grew as the facilitators led us into uncomfortable conversations designed to help us uncover our hidden biases, layer by layer. […]

Easing the Pain of an Abrupt Transition, from Afar

“Congratulations! You have a unique set of skills that makes you a perfect fit for another project. So we’re ‘rewarding’ you by moving you over to another manager. This is a fabulous career move, with plenty of opportunities for growth. Of course I’m sad to see you go, but I know you’ll do great.” Such […]

Daring Leaders Build Trust by Peeling Away the Armor, Choosing Courage Over Comfort

How can I build trust, quickly, across my team? That’s the #1 question I get from my clients and students. Before I read Brené Brown’s  brilliant new book, Dare to Lead, I would have hedged, insisting that there are too many variables to give just one answer. But now I realize there is one answer that seems to […]

How to Help Remote Colleagues Feel Less Lonely and More Connected

Some people just light right up when the holidays come around. They love hunting for that perfect gift, the wrapping, decorating, baking, holiday parties, music, and all of the other traditions that come with the holidays. But for those who feel socially isolated, the holidays can be an especially difficult and lonely time. That’s why […]

How to Win Friends and Influence People When You’re Invisible

Most people I know who work remotely wouldn’t have it any other way. The commute is great, work hours are flexible, they have fewer interruptions and more privacy, they can listen to their own playlist music anytime they want, and the dress code is pretty lax, just to name a few reasons. But working remotely, […]

When Collaboration Becomes Way Too Much of a Good Thing

We’re sold on the benefits of team collaboration, at least in theory: Many heads are better than one. Diverse perspectives lead to better ideas. Cross-pollinating knowledge and lessons learned make us all smarter. Many hands make light work. The whole is greater than the sum of the parts. And so on. But sometimes (some would argue too much of […]

How Restorative Justice Concepts Can Make for Healthier Workplace Relationships

My first offender was a college sophomore who decided that the perfect place to have a party was the vacant home of a friend whose family was on vacation. We’ll never know whether she was being honest when she claimed not to have realized that the friend’s parents weren’t home. But what we do know […]

Could You Be the Weak Link on Your Virtual Team?

Do you ever wonder: Why should I work so hard when everyone else seems to be working part-time (at best)? Since everyone else runs late on their commitments, I may as well, too. No one takes my requests seriously, so I have stopped asking.  How can people expect me to stay awake during team meetings […]