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It’s Summertime and the Reading is Easy: Six Top Picks

Remember the days when you could kick back during the summer and catch up on all of those great books you were meaning to read? Well, if you’re like Business Learning Leader of General Electric Energy Management, Karen Eber and me, you may still have those literary aspirations, but probably have far less of that elusive […]

Just Because You’re Silent, You May Not Be Really Listening

Chances are, you probably think you’re a pretty good listener. Most of us do. We aren’t the type to interrupt our colleagues, trounce on someone else’s ideas, or whip out a mobile device in the midst of a conversation (at least not in plain view!). So we must be good listeners, right? Well, maybe not. […]

Turn 9 Common Virtual Meeting Misconceptions Inside Out

When people evaluate the quality of their typical virtual meetings on a scale of 1-10, the average response we get tends to hover somewhere between 3 and 4. (And that’s progress, compared to a few years ago!) After all this time, why do virtual meetings still have such a bad rap? Are they really that […]

Flip Your (Virtual) Meetings – Learning from Our Best Teachers

To stave off boredom and stimulate learning that lasts longer than a class period, my kids’ teachers are experimenting with “flipped classrooms.” Rather than lecturing at kids with a bunch of PowerPoints during the precious classroom time, the teachers assign the content in advance, usually by having the kids view content online, whether in the […]

Using Technology to Transcend Cultural Barriers

“I followed every best practice about running great virtual meetings, and bam! The whole thing still blew up in my face, and I have no idea why!” My client Jim, a senior leader for a F500 oil company, left this panic-stricken voicemail right after his kick-off meeting to launch a major new global project. I […]

Making Virtual Meetings Come Alive: It’s Everyone’s Job!

Some topics are just way too important to relegate to a virtual meeting. You can’t have critical conversations if you’re not eye-to-eye. If you need to make real progress, you’ve got to sit down together, roll up your sleeves and just get it done. If any of these statements ring true, then this edition of Communiqué […]

How to Create a 12-Month Plan in Just Two Hours

There’s something about the blank slate of a brand new year that makes it a perfect time to get your group together and lay down plans for the next 12 months. Sounds like a good idea in theory, but it can be near impossible to persuade people to hunker down in a meeting room for […]

7 Ways to Keep Stakeholders Close in a Virtual World

Maybe it’s a complete system replacement, a complicated reporting structure or a new business process. Whatever the change your organization is rolling out, dozens  (if not thousands) of lives may be upended. You know that to make sure everything goes smoothly, you must reach out to those most affected by the change. Trouble is, most […]

Breaking the Wall of Silence in a Virtual World

If you have ever led a virtual meeting, this scenario is familiar: You pose a brilliant provocative question, hoping to trigger a flurry of insightful responses. And instead, you hear….Nothing. Nada. Zippo. Zilch. (Apart from crickets, that is.) So what’s your next step? Do you ask the same question again, louder? Beg people to stop […]

7 Tips for Avoiding Another Epic (Project) Fail

I really hate it when one of my projects doesn’t exactly go as planned. Happily, this rarely happens, so when it does, I tend to obsess over it, replaying the events ad infinitum. When a recent project seemed to fall short of expectations, I devoted countless hours (okay, maybe a few days) to understanding what […]