Guided Insights

Create the Ideal Virtual Meeting Space with this Handy Checklist

If you were creating a checklist for the ideal meeting room, what would be at the top? Maybe comfortable seating designed for interaction, natural light, space to move around, good ventilation, easy-to-use temperature controls, acoustical privacy and plenty of wall space? You might add a good A/V system, a variety of music, and continual access […]

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Make Better Decisions with Less Pain, Virtually

People across the organization are counting on your team to meet an absurd deadline that you reluctantly agreed to. It’s become apparent over the last day or two that you made a promise that you simply cannot keep. You’ve called an all-hands meeting with your virtual  team to make a critical decision: Do you let

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Virtual Meeting Makeover – From Pretty Good to Simply Great with a Few Simple Changes

When people engage me to help “fix” their virtual meetings, they’re usually in pretty dire straits. Not so with Rick Friedrich, Director of Sales in the Americas and General Manager North America for Jiffy Products, who invited me to help him make his virtual team meetings even better. To do this, I sat in on

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Could You Be the Weak Link on Your Virtual Team?

Do you ever wonder: Why should I work so hard when everyone else seems to be working part-time (at best)? Since everyone else runs late on their commitments, I may as well, too. No one takes my requests seriously, so I have stopped asking.  How can people expect me to stay awake during team meetings

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The Impossibility of Designing a “Perfect” Virtual Meeting in a Multicultural World

When I run my “Leading Engaging Virtual Meetings” workshops, I can’t always tell when certain concepts resonate with participants. That’s because most of the time I deliver my workshops virtually. Last week, however, I delivered my workshop in person to more than 100 savvy marketing consultants and analysts from more than 25 countries around the

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How Timeshifting Truly Transformed a Top-Performing Virtual Team

I had never met a soul who has flat-out nailed the art and science of leading really great virtual teams. Until now. Meet my friend Don Wynes, Director of Implementation Operations at ADP, who has been leading a team of seven high-performing innovation coaches for about a year, with members scattered across four time zones in

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Turn 9 Common Virtual Meeting Misconceptions Inside Out

When people evaluate the quality of their typical virtual meetings on a scale of 1-10, the average response we get tends to hover somewhere between 3 and 4. (And that’s progress, compared to a few years ago!) After all this time, why do virtual meetings still have such a bad rap? Are they really that

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7 Ways to Keep Stakeholders Close in a Virtual World

Maybe it’s a complete system replacement, a complicated reporting structure or a new business process. Whatever the change your organization is rolling out, dozens  (if not thousands) of lives may be upended. You know that to make sure everything goes smoothly, you must reach out to those most affected by the change. Trouble is, most

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Breaking the Wall of Silence in a Virtual World

If you have ever led a virtual meeting, this scenario is familiar: You pose a brilliant provocative question, hoping to trigger a flurry of insightful responses. And instead, you hear….Nothing. Nada. Zippo. Zilch. (Apart from crickets, that is.) So what’s your next step? Do you ask the same question again, louder? Beg people to stop

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8 Ways to Stop Interruptions from Derailing Your Next Virtual Meeting

Virtual meeting etiquette is universal, right? Pretty much everyone knows that it’s rude to interrupt, disrespectful to openly multitask when someone’s speaking, and inconsiderate to allow background noise to disrupt the conversation. Or do they???? In this edition of Communiqué, I explore practical steps that virtual meeting leaders can take to anticipate and effectively handle interruptions

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