Guided Insights

Magic Numbers for Successful Teamwork

People often ask me: What’s the ideal number of people to have on any given team to produce the best results? My answer: It depends. Several factors go into coming up with that magic number, such as: Clarity of goals and objectives, time available to get it right, ability of participants to work face-to-face versus […]

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Leading vs. Managing Remote Teams

As more organizations work virtually, managers of traditional work teams are tapped to lead geographically dispersed teams. When thrust into this unfamiliar territory, many managers flounder, especially those who rely on command-and-control tactics to get work done across locations, functions, cultures and time zones. Joining me in writing this month’s Communiqué is my friend and

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To speed decision-making, get rid of the noise

To be, or not to be? Not all decisions are as profound as Hamlet’s, but some team decisions can be real game-changers. Making tough decisions can stress out members of any team, but when you’re working as a geographically-dispersed team, the decision-making process can be especially draining. Why?  Simply put, the decision-making process for virtual

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11 Expert Tips for Crossing the Cultural Chasm

Why are native English speakers often the worst communicators on a global team, even though English is the only language used by all? What are people from different cultures really saying when they’re not saying anything? How can a team culture trump national differences? Native English speakers don’t actually know how to speak and write

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Building Trust Calls for Different Approaches Across Different Cultures

Celia, Ben’s new team leader in Milan, seemed completely committed to delivering a crucial marketing plan on time when they spoke earlier this week. Trouble is, she hasn’t. So far, Ben has sent two “friendly” emails, and just now he sent Celia an IM “just to see where we are.” Celia’s tone has become increasingly

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Guided Insights helps teams get important work done, faster, from wherever they work. We do this through our strategic advisory, facilitation and training services, with a special focus on helping virtual teams collaborate and communicate to achieve better results. All of our training programs are customized for each client, using real-life scenarios to make learning

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Facilitation Skills Training – Delivered Live, Onsite

Whether our clients need help facilitating in-person meetings, virtual conversations, or both, we customize our facilitation skills training workshops to reflect the needs of each client group. Participants learn and apply concepts, tips and methods through interactive discussions, breakouts, simulations and case studies. A rich reference guide provides dozens of tools and templates for use

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