Have you ever struggled to be heard in a meeting when almost everyone else is sitting together in a conference room, and you and a few others are joining from far away? Or maybe you’ve been sitting around a table trying to have a conversation with people around you, and you have to remember to […]
Making Asymmetrical Meetings Work for Everyone Read More »
Well-meaning people (yes, I am referring to myself here, too!) talk a lot about the need to be more “inclusive” when it comes to important conversations, but how many of us are really living up to our virtuous proclamations? If we were completely honest, I bet most of us would admit we could be doing much
You say you want to be more inclusive? Prove it. Read More »
What have you learned about your organization’s culture over the last few months that may not have been obvious before? What policies or behaviors have shined a light on the values and beliefs of your leadership team? How do employees feel about working for your organization today, compared to the time before Covid? These are
What Have You Learned About Your Culture During the Covid Crisis? Read More »
You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so
Virtual Meetings: Why Bother Showing Up If You’re Not Really Present? Read More »
Storytelling is one of the most powerful tools we have as leaders to shape understanding and connect with others in a profound way. The ability to craft and tell a good story can be learned, practiced and honed over time. It is also a skill that’s vastly underused, in part because it requires intention and
Waffles vs. Spaghetti – Connecting Through Stories Read More »
A friend’s daughter just announced her family’s sudden decision to pack up and move several states away, with no jobs, no residence, three school-age kids, one dog and two cats. My friend is agonizing over whether to try to talk her daughter out of it (“How will you live? Where will you live? What about health insurance?
The Virtues of Failing Fast, in a Forward Direction Read More »
Sharon dreaded her weekly 1:1 meetings with Jan, her manager, who worked two time zones away. Since these half-hour meetings were the only time they had a chance to touch base about pressing issues, Sharon had hoped that she would get much-needed guidance and answers to tough questions to move her work ahead. But the
How to Deliver Tough Feedback in Ways Your Boss Can Hear It Read More »
With fresh allegations making headlines each day, Fred, the HR VP of a growing high-tech company, knew that all employees needed a refresher about the kind of behaviors and actions that constitute sexual assault – ASAP. (The videos they had purchased a few years before were badly dated. Plus, based on some of the behavior
To Design Really Engaging Virtual Learning Programs, Throw Away the Old Rules Read More »
Purpose: Accelerate time to results through productive conversations, whether face-to-face, virtual or a combination Intended results: Virtual meetings achieve or exceed intended outcomes Objectives and expectations are clear at the outset Participants come prepared and ready to contribute Important issues are acknowledged and addressed Vital output is captured and available for immediate use People are
Planning and Running Engaging Virtual Meetings Read More »
Purpose: Learn and practice skills, tips and tools to master the virtual workplace Intended results: Team leaders can influence without authority, motivate and galvanize a virtual team for top performance Blend asynchronous and synchronous communication tools to get the most out of any virtual team Design and facilitate virtual meetings that are well-run, focused, and
Imagine you’re heading a new global team responsible for a major company initiative. The 25 team members represent 10 countries and five continents. You need to get this team moving quickly, and you must rely on a combination of asynchronous and synchronous communication methods. Even the most seasoned international business professionals may fall into some
Mobilize Global Virtual Teams by Avoiding 8 Common Landmines Read More »
Face it: Even the healthiest companies must make dramatic reductions in staff and overall spending to remain viable in what may be the worst economy most of us will see in our lifetimes. As staff is cut, more is asked of those who remain. Most times, these additional responsibilities call for new skills. Yet with
Improve Performance in Troubled Times through Distance Learning Read More »
If you’re like many of our clients and colleagues, you work some distance away from your key colleagues. This may mean that you rarely get the chance to brainstorm ideas, share lessons learned, or explore difficult issues with your peers. With technology as an enabler, virtual roundtables can be an effective way to exchange ideas
Accelerate On-the-Job Learning With (Virtual) Peer Roundtables Read More »
A colleague recently landed a job for Export Trading Co. LTD, an agro processing company in Dar es Salaam, Tanzania, with offices throughout Sub Saharan Africa. I wondered: Is it any easier to become assimilated into a new culture today than it was for me when I took a temporary assignment in Hong Kong two
Real Cultural Assimilation Takes Patience, Time and Willingness to Adapt Read More »
As our workforce becomes more scattered, organizations are being forced to rethink how they deliver training. While the array of solutions may vary, one trait these organizations have in common: They are scaling back or altogether eliminating classroom training in favor of distance learning. Most don’t have the experience or tools to make this move
Moving to the Virtual Classroom: 8 Steps to Keep Learners Engaged Read More »
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Nancy Settle-Murphy
Overcoming Time and Distance to Achieve Exceptional Results
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