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What Have You Learned About Your Culture During the Covid Crisis?

July 22, 2020 by

What have you learned about your organization’s culture over the last few months that may not have been obvious before? What policies or behaviors have shined a light on the values and beliefs of your leadership team? How do employees feel about working for your organization today, compared to the time before Covid? These are […]

Filed Under: Newsletter: Essential communication and collaboration skills for virtual teams Tagged With: , , , , , , , , ,

Virtual Meetings: Why Bother Showing Up If You’re Not Really Present?

June 16, 2020 by

You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so […]

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Waffles vs. Spaghetti – Connecting Through Stories

December 3, 2019 by

Storytelling is one of the most powerful tools we have as leaders to shape understanding and connect with others in a profound way. The ability to craft and tell a good story can be learned, practiced and honed over time. It is also a skill that’s vastly underused, in part because it requires intention and […]

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The Virtues of Failing Fast, in a Forward Direction

November 5, 2019 by

A friend’s daughter just announced her family’s sudden decision to pack up and move several states away, with no jobs, no residence, three school-age kids, one dog and two cats. My friend is agonizing over whether to try to talk her daughter out of it (“How will you live?  Where will you live? What about health insurance? […]

Filed Under: Articles, Newsletter, Newsletter: Continuous learning in a virtual world, Newsletter: Decision making, consensus building, conflict resolution and productive conversations, Newsletter: Leadership and management (general), Newsletter: Leading effective virtual teams Tagged With: , , , , , , , ,

How to Deliver Tough Feedback in Ways Your Boss Can Hear It

August 6, 2019 by

Sharon dreaded her weekly 1:1 meetings with Jan, her manager, who worked two time zones away. Since these half-hour meetings were the only time they had a chance to touch base about pressing issues, Sharon had hoped that she would get much-needed guidance and answers to tough questions to move her work ahead. But the […]

Filed Under: Articles, Newsletter, Newsletter: Continuous learning in a virtual world, Newsletter: Essential communication and collaboration skills for virtual teams Tagged With: , , , , ,

To Design Really Engaging Virtual Learning Programs, Throw Away the Old Rules

November 7, 2017 by

With fresh allegations making headlines each day, Fred, the HR VP of a growing high-tech company, knew that all employees needed a refresher about the kind of behaviors and actions that constitute sexual assault – ASAP. (The videos they had purchased a few years before were badly dated. Plus, based on some of the behavior […]

Filed Under: Articles, Designing Virtual Learning Programs, Newsletter Tagged With: , , , , ,

Planning and Running Engaging Virtual Meetings

July 22, 2013 by

Purpose: Accelerate time to results through productive conversations, whether face-to-face, virtual or a combination Intended results: Virtual meetings achieve or exceed intended outcomes Objectives and expectations are clear at the outset Participants come prepared and ready to contribute Important issues are acknowledged and addressed Vital output is captured and available for immediate use People are […]

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Essential Skills for Leading High-Performance Virtual Teams and Exceptional Virtual Meetings

July 22, 2013 by

Purpose: Learn and practice skills, tips and tools to master the virtual workplace Intended results: Team leaders can influence without authority, motivate and galvanize a virtual team for top performance Blend asynchronous and synchronous communication tools to get the most out of any virtual team Design and facilitate virtual  meetings that are well-run, focused, and […]

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Mobilize Global Virtual Teams by Avoiding 8 Common Landmines

July 22, 2013 by

Imagine you’re heading a new global team responsible for a major company initiative. The 25 team members represent 10 countries and five continents. You need to get this team moving quickly, and you must rely on a combination of asynchronous and synchronous communication methods. Even the most seasoned international business professionals may fall into some […]

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Improve Performance in Troubled Times through Distance Learning

July 22, 2013 by

Face it: Even the healthiest companies must make dramatic reductions in staff and overall spending to remain viable in what may be the worst economy most of us will see in our lifetimes. As staff is cut, more is asked of those who remain. Most times, these additional responsibilities call for new skills. Yet with […]

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