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What Have You Learned About Your Culture During the Covid Crisis?

What have you learned about your organization’s culture over the last few months that may not have been obvious before? What policies or behaviors have shined a light on the values and beliefs of your leadership team? How do employees feel about working for your organization today, compared to the time before Covid? These are […]

Virtual Meetings: Why Bother Showing Up If You’re Not Really Present?

You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so […]

When You’re Suddenly Forced to Go Virtual – An Essential Checklist

* This is a special edition of Communique to help those who must suddenly shift their face-to-face meetings, events and training sessions to a virtual space. These tips should help ease the transition.* By Nancy Settle-Murphy, Guided Insights, and Jesse Bibbee, Gazelle Interactive After months of planning, everything is finally in place for next week’s two-day meeting […]

Why Can’t Everyone Just Agree? 8 Tips for Building Consensus

The meeting room stunk of burnt coffee, half-eaten sandwiches and too many bodies compressed into a small, windowless room for too many hours. People participating via video felt that for once, being physically removed from the action was actually a blessing. After two days of dithering, this group seemed no closer to making a decision […]

Waffles vs. Spaghetti – Connecting Through Stories

Storytelling is one of the most powerful tools we have as leaders to shape understanding and connect with others in a profound way. The ability to craft and tell a good story can be learned, practiced and honed over time. It is also a skill that’s vastly underused, in part because it requires intention and […]

The Virtues of Failing Fast, in a Forward Direction

A friend’s daughter just announced her family’s sudden decision to pack up and move several states away, with no jobs, no residence, three school-age kids, one dog and two cats. My friend is agonizing over whether to try to talk her daughter out of it (“How will you live?  Where will you live? What about health insurance? […]

Want to Accelerate Your Remote Team’s Project? Create a Communications Ecosystem!

With a crazy deadline looming, the team could simply not afford another costly misstep. Scattered across seven timezones, team members knew that to nail the big deliverables, nothing could slip through the cracks, handoffs had to be seamless, and everyone had to be in perfect synch, 24×7. Given the time zone differences, team members couldn’t […]

Now That’s Radical! Build a More Collaborative, Productive Team With More (Yes, More!) Meetings

You’re sitting around the table, listening to one person after another drone on and on about topics that you find irrelevant and frankly boring, while the work you really should be doing has to wait until this interminable meeting is over. Adding to your frustration is the fact that earlier in the day, your boss blew you […]

Easing the Pain of an Abrupt Transition, from Afar

“Congratulations! You have a unique set of skills that makes you a perfect fit for another project. So we’re ‘rewarding’ you by moving you over to another manager. This is a fabulous career move, with plenty of opportunities for growth. Of course I’m sad to see you go, but I know you’ll do great.” Such […]

How Feedback Can Stunt Growth, Stifle Learning and Encourage Mediocrity

Feedback of any kind rarely helps people perform better, no matter how much you dress it up and call it something pretty. In fact, telling people what they need to do differently, however well-intended, actually can block learning and prevent growth. As a result of reading the article The Feedback Fallacy in the March-April 2019 Harvard Business Review, I […]